Dealing with Conflict and Confrontation in the Workplace
Date and Time
Tuesday Oct 19, 2021
8:30 AM - 10:30 AM EDT
Location
Ferris Wheel Board Room
615 Saginaw St
Flint, MI 48502
A code for complimentary parking in the flat lot will be sent 24 hours in advance.
Fees/Admission
$30 per attendee. Group rates available for teams of 5 or more. Contact Brianna Mosier bmosier@flintandgenesee.org for additional information.
Contact Information
Brianna Mosier
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Description
Conflict in the workplace is a natural part of business, and your success depends on understanding how to resolve those issues effectively. Join us to learn about strategies that will help you handle conflict and confrontation head on to generate an atmosphere of mutual understanding.
During this interactive session, participants will learn to:
- Identify and practice methods to constructively engage in disagreements and minimize "workplace drama"
- Describe the cycle of anger
- Understand their primary conflict management style
- Describe and demonstrate how to reduce the risk of disagreements escalating out of control
- Practice and improve the skill of active listening and conflict resolution
Note: Due to COVID protocols, pre-registration is required. We will not be taking walk-ins at this event.
