Leading Change Through Communications - Michigan Chamber of Commerce

Description

The pace of change is rapid, and businesses are struggling to keep customers informed as change makes its way through organizations. Whether it is communicating the latest safety protocols, hours of operation or new products and services, businesses need to keep in constant contact with their customers today. And different customers look to different channels to stay informed, putting even more pressure on businesses to step up their communications. Join us as Franco President Tina Kozak and Vice President Nikki Little discuss how to keep customers informed, review best practices for various communications challenges and help you determine the right frequency and channels for your messages.